Refund & Returns Policy

The Association of Chinese American Physicians (ACAP) appreciates your support of our mission and programs. Please review the following refund policy before purchasing memberships, sponsorship packages, or other event-related offerings.

Membership

All membership purchases are final and non-refundable.

Sponsorship Packages

Sponsorship purchases are considered commitments that support ACAP’s programs and event planning. Sponsorship fees are non-refundable.

If a sponsorship is canceled before benefits have been provided, ACAP may consider a partial refund at its sole discretion, less any administrative or promotional costs already incurred.

Event Changes

ACAP reserves the right to make reasonable changes to event schedules, venues, speakers, or programming when necessary. Such changes do not automatically qualify for a refund.

If an event must be canceled by ACAP, participants and sponsors will be notified regarding available refund, credit, or alternative arrangements.

Refund Processing

Approved refunds will be issued to the original payment method whenever possible.

Please allow 5–10 business days after approval for the refund to be processed. Depending on your financial institution, it may take additional time for the credit to appear on your account.

Contact Us

For questions regarding payments, sponsorships, ticket transfers, or refund requests, please contact us at: admin@acaponline.org or (718) 321-8798.

Please include your order number or payment confirmation when contacting us so we can assist you promptly.